INVOICES

What You Need To Know

A simple guide to submitting your Invoices

To review your application as efficiently as possible, we may need specific invoices that match the type of support you’re requesting. Submitting the right documents the first time keeps your application moving and helps us support more students just like you. Please upload only the documents we request—additional files may slow your review.

What Counts as an Acceptable Invoice

The invoice you’ll need depends on what you are requesting funding for. During your interview, we will let you know exactly which document we need.

Important Note About Ineligible Expenses

Ineligible expenses will not be approved

We are not able to pay:

  • Credit cards

  • Loans

  • Reimbursements

All invoices must clearly show:

  • The expense is in your name

  • What the expense is for

  • The due date

  • The amount owed

All required information must appear on the same page for us to accept the document and keep your review on track.

If You Can’t Find the Right Invoice

It’s common for students to discover their invoice is outdated or missing details.

In that case, you may need to:

  • Download an updated invoice from your student portal

  • Request a new billing statement from your school or vendor

  • Ask the financial services or bursar’s office for a current version

Schools issue updated invoices regularly and can usually provide one quickly.

Common Issues to Avoid

Ensuring your invoice has full details helps us review your request without delays.

The most frequent problems we see include:

  • A screenshot of just a dollar amount with no identifying information

  • Old tuition invoices, especially those issued more than a month ago. We need your most recent tuition statement

Checklist

Before you upload, make sure your document is clear and readable and has:

Pink outline of a butterfly with symmetrical wing patterns

Your Full Name

We need to see your full name on the document to confirm it belongs to you.

Pink gear icon with surrounding circular arrow.

Expense | Amount | Date

Specify what the expense is for, how much is owed, and when it’s due

Two curved arrows forming a circle around a heart

All On The Same Page

All required information needs to be on the same page so we can approve the document.

Need Help?

If you’re unsure whether your invoice meets the requirements, upload what you have. If we need something different, we’ll guide you through the next step.

We’re here to support you. Your care helps us move faster for you.

SUBMIT A TICKET